How does your print look?

Measure the bars with a ruler, then pick the option that matches. This tells you if your print was scaled.

100 mm bar measures 100 mmWith a ruler, the bar is 100 mm long and a real bank card fits the box.

Your printer passed this check. The print is at 100%.

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The bar measures less (for example 94 mm)The 100 mm bar is shorter than 100 mm, and the squares and card box are smaller too.

Likely cause: the page was scaled below 100%, often by Fit to page or Shrink to fit in the print dialog.

1.Open the print dialog and set scaling to 100% or Actual size.
2.Turn off Fit to page, Shrink to fit and any similar option.
3.Reprint and measure again. Use the scale tool to work out the exact percentage if needed.

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The bar measures more than 100 mmThe bar, squares and card box are all larger than they should be.

Can mean: scaling is set above 100%, or the app is set to fill the page or a different paper size.

1.Set scaling to 100% or Actual size and check the paper size matches the paper loaded (A4 or Letter).
2.Turn off Fill page or Scale to fit options if available.
3.Reprint and measure again.

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The outer frames are cut offThe 3 mm frame, and maybe the 6 mm frame, is missing around the edge.

This is normal. Most printers cannot print to the paper edge, and the smallest complete frame shows your unprintable margin.

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The 3 mm frame is visibleAll frames print, including the one closest to the edge.

Your printer prints close to the edge, with a margin of about 3 mm or less. This is common on printers with borderless options.

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Only the 6 mm or 12 mm frame is completeThe outer frames are cut off, and the first complete frame is 6 mm, 9 mm or 12 mm in.

Can mean: your printer has a larger unprintable margin, which is normal on many models. A 12 mm margin is a little wide but not unusual.

1.Use that frame as your safe margin when you lay out documents.
2.If the margin is wider than you expect, check whether a margin or scale setting in the app or driver is adding space.

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Pick the option that matches your print and the likely cause and next steps appear here.

Measure from the 0 tick to the 100 tick with a metal or plastic ruler, not from the paper edge.
Check both the horizontal and vertical bars. If only one is wrong, the scaling is uneven.
Use the 4 in bar on Letter paper, or the second 100 mm bar on A4, to confirm the first reading.

Still not right?